IT CRITICAL SYSTEMS can proactively manage UPS equipment within a mutually defined SLA, covering the following areas:

  1. Remote monitoring management
  2. Incident logging and resolution management
  3. Site response management
  4. MTTR management
  5. Battery life cycle management
  6. Market status/product assessment management
  7. Equipment risk management

As part of the on boarding process of any new client we conduct an in-depth review on the status of their critical infrastructure assets. In that review we’ll regularly discover issues that are present within their infrastructure and put a risk mitigation strategy in place to rectify the identified issues. That way, we can proactively target and lower the risk of a potential business continuity risk.

Existing clients can access Clients who utlise ‘Service Now’ software can integrate into our system which will enable us to remote monitor their systems if required.

Request a Quote

IT Critical Systems is a trusted provider of mission critical infrastructure systems across Australia.

QCSEMS
QCSEQCS
QCSEECS
QCSESCS
ARC Tick Certified
NECA Member
BICSI Member