IT CRITICAL SYSTEMS can proactively manage UPS equipment within a mutually defined SLA, covering the following areas:

  1. Remote monitoring management
  2. Incident logging and resolution management
  3. Site response management
  4. MTTR management
  5. Battery life cycle management
  6. Market status/product assessment management
  7. Equipment risk management

As part of the on boarding process of any new client we conduct an in-depth review on the status of their critical infrastructure assets. In that review we’ll regularly discover issues that are present within their infrastructure and put a risk mitigation strategy in place to rectify the identified issues. That way, we can proactively target and lower the risk of a potential business continuity risk.

Existing clients can access Clients who utlise ‘Service Now’ software can integrate into our system which will enable us to remote monitor their systems if required.

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IT Critical Systems is a trusted provider of mission critical infrastructure systems across Australia.

ARC Tick Certified
NECA Member
BICSI Member